Jasmine Noel

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Top Stories by Jasmine Noel

Recently I listened to a large enterprise customer talk about their four years of experience with IBM Tivoli Composite Application Manager (ITCAM).  They noted that ITCAM had proved to be extremely valuable from the standpoint of proactively troubleshooting production applications.  Which is what I expected to hear. After all, ITCAM enables you to do both: End-to-end monitoring, so you can better understand how your customers are experiencing the application, and Detailed diagnostic monitoring you'll need for the truly gnarly performance problems. However, I wasn't expecting the customer to be excited about ITCAM's new agent installation and deployment features.  Yes, I bet you did a double-take as you read that. The new ITCAM combines the configuration and installation of the end-to-end monitoring agents and detailed data collectors into a single console.  The nu... (more)

Using Application Ratings to Foster DevOps

Last week I had the opportunity to have a hallway conversation with a CTO of a large software company about how the interactions between development and operations teams are changing.  I asked his opinion on measuring the benefit of that collaboration.  He noted while they did not have direct metrics for their teams, they found that having a rating system for applications under development did effect how developers approached their projects. Their rating system incorporated the expected operational characteristics of an application. For example, applications that must be as resili... (more)

Business Agility Depends on DevOps

True business agility is not about doing more application updates faster.  True business agility is about doing more application changes faster without sacrificing the application's performance or service quality. From my perspective, achieving that second part of business agility means preventing application performance and service quality problems.  For the longest time IT operations have focused solely on remediating problems, which is not the same thing.  When someone's focus is on remediation, they quickly realize that it is easier to remediate problems when the environment ... (more)

A Tale of Microprocessors and DevOps

At an IBM analyst event earlier this week, Steve Mills, IBM Senior VP & Group Executive, Software and Systems, made some interesting observations about how the microprocessor industry makes no distinction between design and fabrication anymore. He noted that it is simply impossible to produce new high density, high performance microprocessors without tightly integrating fabrication know-how into the creative design process. While discussions about microprocessors are somewhat nostalgic for me (reminds me of my college goals of working at Intel as a materials scientist), I think M... (more)

DevOps, ITIL and Enterprise Adoption

I read two interesting articles last week. No operations team left behind where John Vincent wants folks to realize that enterprise IT organizations can only take baby steps on their way to adopting DevOps.  He is right, getting any large enterprise to change any of their processes is not for the faint-of-heart.  Most enterprises are using some version of ITIL processes for managing and auditing their infrastructure and applications. This means that enterprises would have to change those processes to adopt a DevOps approach -- which is the reason I thought it was interesting that... (more)